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Melissa Randolph - Membership ChairMelissa Randolph In 2009, after demonstrating exemplary client service and a retention rate of 98% during her tenure as Client Manager, Melissa was promoted to the role of Client Advocate, a pure consulting role which is measured by client satisfaction and retention. Melissa partners with her clients to manage all aspects of their Human Capital Risk. She is tasked with the assessment, design and implementation of strategies aligned with her clients’ unique organizational objectives and she has been very successful in consulting with her clients to identify key human capital risks, solutions for those risks and areas for cost containment and reduction, enabling her clients to attract, retain and motivate top talent. Melissa’s areas of expertise include Government Contractors, Banking & Finance, Labor Unions, Educational Institutions, Non-for-Profits and Real Estate/Property Management. |